Is customer service a lost art in your interactions with customers and clients? I had the misfortune of experiencing shoddy customer service the other day and it made me think about how we’re treated as customers, how we treat our own clients and how providing good customer service benefits both sides. continue reading…
There’s something about a fresh look. Like the promise that comes with a brand new year, it intrinsically brings with it the opportunity to rethink, re-examine, and renew. A change can also reaffirm your commitment to yourself, your work, your supporters and your customers. continue reading…
Recently there was an article on Smashing Magazine titled “Design Something Every Day” that asks us to do just what the title says. This isn’t a new idea. People have been doing this for a while and Smashing Magazine gives a good list of those people in their article. What is new is doing it myself. So, starting in January there will be an attempt to create and post something new every day. continue reading…
In the midst of great adversity come oodles of innovations. For example, the entire cosmetics industry came to life in the depths of The Great Depression. Offering ladies a little inexpensive luxury made the people who sold lipstick, rouge, and eye makeup extremely wealthy! continue reading…
Ever visited a website that’s ultimately a wasted URL? Perhaps it takes too much time to open, or presents a cluttered, confusing hodgepodge of information. Chances are you quickly exit sites like these and move on to more inviting locales. continue reading…
There was a drawing professor I had in college who had mason jar after mason jar and boxes upon boxes filled with buttons. Buttons were something that she found inspiration in and she continuously drew ideas for her own work from her collection. That professor always encouraged us to be collectors of creativity. While everyone else I had known called me a pack rat and my collections junk this was the first person that saw what I was doing as having a purpose. I wasn’t a pack rat, I was a collector of creativity and I wasn’t stockpiling junk I was creating a library of inspiration. continue reading…
Blame is being handed out but I don’t think the finger is being pointed in the right direction. In an article on Drawar.com by longtime design community member, blogger and creator of CSSVault, Scrivs, we’re led to believe that the ones offering the content that the design community wants are the one’s who are killing the community. We’re told that the people authoring blogs have destroyed the design community and it’s spirit of discussion by offering the ever popular list or roundup post. I say that the community itself has caused the decline of design related discussion. continue reading…
Every Wednesday I will post one single image with only these instructions and no additional commentary. I would love for readers of the blog to leave a comment with their thoughts, whatever they may be. Post anything you like in the comments section, from the first thought that pops into your head to an in depth critique even a funny caption for the posted image. continue reading…
It’s getting to be that time of year again where a good portion of us are subjected to day after day of gunmetal gray skies. I find that it’s hard to be inspired during this time so I thought I would try to discover and post inspiring images in gray tones. Hopefully this helps us all get prepared for and find inspiration during the winter doldrums. Enjoy. continue reading…
Twitter is a treasure trove of information for web designers and developers, not to mention it’s a good place to connect with like-minded and interesting people. I’m on Twitter quite often and I read and click on A LOT of tweets throughout the week so I thought I would use this blog to post some of my favorite tweets. continue reading…